Leaders need to avoid micromanaging and stay to what is happening in order to spot a change in context. By and large, line workers in a simple situation are more than capable of independently handling any issues that may . Indeed, those with years of experience also have deep into how the work should be done. Leaders should create a communication channel — an anonymous one, if necessary — that allows dissenters to provide early warnings about complacency. It's important to remember that best practice is, by definition, past practice. Using best practices is common, and often , in simple contexts. Difficulties arise, however, if staff members are from bucking the process even when it's not working anymore. Since hindsight no longer leads to foresight after a shift in context, a corresponding change in management style may be called for.