PTELook at the text below. In 35 seconds, you must read this text aloud as naturally and clearly as possible. You have 35 seconds to read aloud.

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Beginning in 35 seconds.

Surprisingly, despite what appear to be infinite variations, all difficult conversations share a common structure. When you ’ re caught up in the details and anxiety of a particular difficult conversation, this structure is hard to see. But understanding that structure is essential to improve how you handle your most challenging conversations.

PTERead Aloud: #252

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