Surprisingly, despite what appear to be infinite variations, all difficult conversations share a common structure. When you ’ re caught up in the details and anxiety of a particular difficult conversation, this structure is hard to see. But understanding that structure is essential to improve how you handle your most challenging conversations.
PTELook at the text below. In 35 seconds, you must read this text aloud as naturally and clearly as possible. You have 35 seconds to read aloud.
Recorded Answer
Current status:
Beginning in 35 seconds.